Terms and Conditions for Crickt King

Welcome to Crickt King. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or interact with our website, in compliance with Google Ads policies.

1. Eligibility

To participate in contests on Crickt King, users must be 18 years or older and residents of India. Users from certain states (Assam, Odisha, Telangana, Andhra Pradesh, Nagaland, and Sikkim) are restricted from entering real-money contests due to state laws. Crickt King is exclusively for Indian users, and international players are prohibited from registering or participating.

2. Account Creation

Users must provide accurate information when registering for an account on either the website or mobile app. Only one account per user is permitted. Failure to provide truthful details may lead to account suspension or termination. Users are responsible for keeping their account credentials secure.

3. Usage of the Platform

Crickt King provides a Skill-Based Fantasy Sports Platform where users create virtual teams based on real-life cricket matches. Participation in contests is voluntary, and users are required to play responsibly. The platform may be updated or modified at any time, and Crickt King is not liable for any interruption of service. The usage of the platform applies to both the website and mobile application.

4. Game of Skill

The fantasy sports games offered on Crickt King are categorized as games of skill under Indian laws. The outcome is based on the skill, knowledge, and strategy of the participants. However, no winnings or rewards are guaranteed on either the website or mobile app. We adhere strictly to responsible gaming guidelines, ensuring that the platform is not viewed as a form of gambling.

5. User Obligations

Use the platform for lawful purposes only.
Not use any unauthorized software or bots to manipulate the game.
Refrain from any fraudulent activities, including creating multiple accounts or tampering with results.
Ensure that funds used for playing come from legitimate sources.

6. Transactions and Refunds

All monetary transactions are handled through third-party payment gateways (Razorpay, PayU). Refunds are issued under limited circumstances and at the sole discretion of Crickt King. Transactions may be delayed or withheld if fraudulent activity is suspected. Transactions apply to both the website and mobile application.

7. Refund Policy

Refunds are issued under the following circumstances:

Technical errors in the platform that affect gameplay.
Unauthorized charges or transactions due to security breaches.

Refund requests must be submitted within 7 days of the transaction. Refunds will be processed within 14 working days.

8. Data Collection

We collect the following types of information:

Personal information like your name, email address, phone number, and mailing address.
Payment information, including your credit card or bank details for transaction purposes.
Usage data, such as your IP address, browser type, and time spent on the site.
Device information like the device model and OS version.

9. Data Usage

The information we collect is used for the following purposes:

To register and manage your account and enable participation in fantasy sports games.
To process your payments and handle financial transactions securely.
To communicate with you regarding account updates, promotions, and offers.
To enhance user experience and improve our website functionality.
For compliance with legal obligations and responsible gaming regulations.

10. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic. These technologies help us personalize content, remember your preferences, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.

11. Sharing of Personal Information

We may share your personal information with the following third-party providers:

Payment Processors: To facilitate financial transactions and withdrawals.
Ad Networks: For advertising and marketing purposes, in compliance with Google Ads policies regarding responsible gaming.
Analytics Services: To analyze website traffic and user behavior.
Legal Authorities: If required by law or for compliance with legal obligations.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once the data is no longer required, it will be securely deleted or anonymized.

13. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your personal data.
Request the deletion of your personal data under applicable laws.
Withdraw your consent for data collection at any time by contacting us.

14. Legal Compliance

This platform is a skill-based fantasy sports game and does not constitute gambling. We encourage responsible participation and strictly adhere to local regulations regarding online gaming. Players must be above the legal age limit to participate. We also follow the Google Ads policies related to responsible gaming and advertising, ensuring that our platform does not violate any gambling-related restrictions.

15. Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal and payment data from unauthorized access or misuse.

16. Age Restriction

Users must be at least 18 years old to participate. Any account found to be owned by a minor will be immediately terminated, and all associated data will be deleted.

17. Contact Information

If you have any questions regarding these terms, please contact us:

Email: support@cricdanfan.in
Address: Pyramid Urban, Gurugram, Haryana 122102

18. Taxes on Winnings

Users are responsible for reporting and paying applicable taxes on their winnings. Crickt King may withhold taxes at the source where legally required. Users will receive relevant documentation if withholding is applicable.

19. Fair Play Policy

Crickt King promotes ethical gaming practices. Users must avoid unfair tactics such as collusion, multiple accounts, or exploiting system loopholes. Violations of fair play can lead to disqualification, account suspension, or permanent bans.

20. Platform Updates

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to you through a notice on our website. Please review this policy periodically to stay informed about how we protect your data.

21. Payment Methods and Failed Transactions

In cases of failed transactions, users will be notified. Crickt King reserves the right to suspend transactions if suspicious activity is detected.

22. Appeal Process for Account Termination

Users can appeal account suspensions or terminations by contacting customer support. Appeals will be reviewed within 7 business days.

23. Payment Discrepancies

Any discrepancies in deposits or withdrawals must be reported within 5 business days. Crickt King will investigate and resolve these issues within 14 business days.

24. App/Website Downtime Notice

Users will be notified of any planned downtime 48 hours in advance through in-app notifications and email.

This platform complies with the relevant gaming regulations and laws in the jurisdictions where it operates. We adhere to the Google Ads policies for responsible gaming and advertising, ensuring a safe and legal environment for all users.